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Invite external people to attend an online meeting To add a Lync contact, just click, Add a Contact->Add a Contact Not in My Organization -> Lync, and enter the email address of the person you want to communicate with. In order to add a contact, you need to know their email address.

Users belonging to one organization will not, however, be able to search and add people from the company directory of the other organization. When the federation has been set up, employees across these two organizations can freely send instant messages, initiate audio and video conferences with each other using Lync.
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For guidance on how to do that see this article. Administrators in both organizations need to add the other one as a trusted domain. If you want to be able to seamlessly communicate with employees in other organizations that are also using Lync, you can set up a trust (so-called federation), between your organizations so that your employees can communicate with each other using Lync (note that this is not supported in the Lync version which comes with Office 365 Small Business and Small Business Premium).

To add an external Skype contact to your Lync contacts, click Add a Contact->Add a Contact Not in My Organization -> Skype.
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Even though it’s free to create a Microsoft account and associate with your existing Skype name, not all of your Skype contacts will have done this (and they might not see the added benefit of doing so either).

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The benefit of this is, that instead of having to switch to Skype every time you want to chat or call someone who isn’t within your organization, you can just continue to use Lync like you normally do. No matter what version of Lync 2013 your organization is using (Lync Server 2013 on-premise or Lync Online in the cloud, Small Business, Midsize or Enterprise), employees who are using Lync 2013 can communicate with external individuals who are using Skype, directly through Lync (if the administrator in your organization allows it). In this week’s blog article I wanted to share with you ways in which you can communicate with the outside world using Lync 2013. For communicating within an organization this has always been straightforward – but in day to day business you need to be able to easily communicate with people outside your organization as well.
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Update 2 (2017): Microsoft announced that Microsoft Teams would replace Skype for Business eventually.įor many years organizations have been using Microsoft Lync (formerly known as Microsoft Office Communications Server) to enable employees to send instant messages, talk and have video conferences with each other over the Internet. Update 1 (2015): Microsoft announced that Skype for Business will replace Lync. Business Productivity > Blog > Communicate with the outside world using Lync 2013 Communicate with the outside world using Lync 2013
